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And pulling back from my own (reasonably low-key) issues for a moment. Better Help Customer Service…could e-counselling be the answer to the psychological health issues escalating among under-30s? With cuts to psychological health services actually starting to bite, digitised treatment could be just the ticket for young people who currently filter nearly every element of their lives– friends, work, sex, entertainment– through a screen.

Not everyone is entirely persuaded that shifting mental health care online is the method forward. “You get to understand not just what it’s like to talk to the individual, however how it feels to be in a space with them.

” I’ve carried out some research into Skype counselling,” says London-based psychotherapist Dr Aaron Balick, “and it’s not the ‘functional equivalent’ of standard counselling; it’s simply not quite the same thing. It’s truly crucial that individuals who take part in it know that it’s a different experience from being in the space with somebody, speaking in person.”

Bbc

” In regards to accessibility, it’s an excellent start and definitely better than nothing. It’ll ideally lead them to ultimately showing up in the room. However, if you’re having problem with relationship concerns, attachment issues, or deeper issues, it’s better to be in the space with somebody. Skype and the web provides a distance from your counsellor that may not be useful.”

In cases of mild depression, the NHS is now directing some patients towards online programs instead of face-to-face counselling, a phenomenon that worries Dr Balick.