And drawing back from my own (reasonably subtle) problems for a moment. Betterhelp Customer Service Associate…could e-counselling be the answer to the mental health problems escalating amongst under-30s? With cuts to mental health services actually starting to bite, digitised treatment could be simply the ticket for young people who currently filter almost every element of their lives– friends, work, sex, entertainment– through a screen.
Not everyone is completely convinced that shifting mental health care online is the method forward. “For me, what operate in therapy is when you meet somebody in person, in the exact same room,” says London-based psychotherapist Sandra Tapie. “You get to know not just what it’s like to speak to the person, but how it feels to be in a room with them. Using Skype is the next best thing: it’s ‘sufficient’, but it does not create the closeness, the intimacy, that really gets people to open up and explore things.”
” I have actually carried out some research into Skype counselling,” states London-based psychotherapist Dr Aaron Balick, “and it’s not the ‘practical equivalent’ of conventional counselling; it’s just not quite the exact same thing. It’s actually important that individuals who participate in it are aware that it’s a different experience from being in the room with someone, speaking face-to-face.”
” In terms of accessibility, it’s an excellent start and certainly better than absolutely nothing. It’ll hopefully lead them to ultimately revealing up in the room.
In cases of mild depression, the NHS is now directing some patients towards online programs instead of face-to-face counselling, a phenomenon that concerns Dr Balick.