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And drawing back from my own (relatively low-key) concerns for a moment. Therapist Complaints Betterhelp…could e-counselling be the answer to the mental health issues intensifying among under-30s? With cuts to psychological health services actually beginning to bite, digitised therapy could be just the ticket for young adults who currently filter nearly every element of their lives– buddies, work, sex, entertainment– through a screen.

Not everyone is totally persuaded that shifting psychological healthcare online is the method forward. “For me, what works in treatment is when you fulfill somebody face-to-face, in the same space,” states London-based psychotherapist Sandra Tapie. “You learn more about not only what it’s like to speak to the person, however how it feels to be in a space with them. Utilizing Skype is the next best thing: it’s ‘good enough’, however it does not produce the closeness, the intimacy, that actually gets individuals to open up and explore things.”

” I’ve carried out some research into Skype counselling,” states London-based psychotherapist Dr Aaron Balick, “and it’s not the ‘functional equivalent’ of standard counselling; it’s just not quite the same thing. It’s really crucial that individuals who take part in it are aware that it’s a various experience from being in the space with somebody, speaking face-to-face.”

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” In terms of accessibility, it’s a great start and certainly much better than nothing. It’ll hopefully lead them to ultimately revealing up in the room.

In cases of mild depression, the NHS is now directing some clients towards online programmes instead of face-to-face counselling, a phenomenon that worries Dr Balick.